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Stephen Jones writing on billing and application migration

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Regular Column

Sequence neutral data review - look for similar fraud elsewhere (31 March 2012) - When a fraudulent customer is identified and blocked, their next attempt at fraud won't necessarily start only after they're caught.

Defend revenue in depth - Credit Assessment, Fraud and Credit Management (23 January 2010) - Credit checking, fraud management and credit management are three layers that defend a company's billing revenue. Each layer operates at different points along the billing timeline to defend companies from 'bad actors'.

^ Managing the 'case' of alphanumeric keys and identifiers (20 July 2009)

^ Stretch Key Dimensions to See What Breaks (14 March 2009)

^ Prune old data to constrain an application's size (22 February 2009)

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About Stephen Jones

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Stephen Jones is a consultant who has focused specifically on Billing and related processes for over twenty years. Recent work has included integrating a major telco's billing extract information with technical logs from call centres.

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I contributed one of the 97 items of advice in the O'Reilly book 97 Things Every Software Architect Should Know. This book was written in an 'open source' style with more than four dozen authors. The 'source' of the axioms / koans / advice can be reviewed on the project's wiki.
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Comments welcome: stephenjones(at)purebill.com Stephen Jones © 2004-2012 - Copyright and reprint rules | Sitemap .